Jun. 1, 2010 (Canada NewsWire Group) -- Redknee (TSX:RKN), a leading provider of business-critical billing and charging software and solutions for communications service providers, is joining thought leaders from across the globe to put the spotlight on the Canadian telecommunications industry. At this year's Canadian Telecom Summit, Redknee's CEO, Lucas Skoczkowski, will be participating in a panel dedicated to the importance of Customer Experience Management and why it is essential to the success of service providers as the Canadian telecoms market embarks on a new phase of growth. The 2010 Canadian Telecom Summit is being held in
Presenting alongside other key industry leaders, Lucas Skoczkowski will reiterate the importance of Customer Experience Management and why it must be at the centre of a service provider's philosophy in order to increase customer loyalty, differentiate from competitors and drive profitability. The panel, "Customer Experience Management - increasing loyalty and revenues", is being held on Monday 7 June at
"The Canadian telecoms industry is evolving as a result of recent competition," says Lucas Skoczkowski, CEO of Redknee. "In our panel, I will draw on Redknee's vast experience in supporting operators across the globe to leverage customer experience management to grow subscriber value, create sustainable market differentiation and enhance the operator's profitability."
The Canadian Telecom Summit is one of Canada's leading forums for the Canadian telecommunications industry. Attracting thought leaders from around the globe, the 2010 Canadian Telecom Summit will provide a platform for the industry to exchange views, share ideas, challenge assumptions and plan for the future.
For more information about Redknee and their solutions, please go to www.redknee.com.
Redknee is a leading global provider of innovative communication software products, solutions and services. Redknee's award-winning solutions enable operators to monetize the value of each subscriber transaction while personalizing the subscriber experience to meet mainstream, niche and individual market segment requirements. Redknee's revenue generating solutions provide advanced converged billing, rating, charging and policy for voice, messaging and new generation data services to over 70 network operators in over 50 countries. Established in 1999, Redknee Solutions Inc. (TSX: RKN) is the parent of the wholly-owned operating subsidiary Redknee Inc. and its various subsidiaries. References to Redknee refer to the combined operations of those entities. For more information, visit www.redknee.com.